Due to the functionalities of Ads Manager changes to outstanding invoices will not be accommodated. This includes, but is not limited to:

  • PO numbers additions

  • Customer name changes

  • Billing address changes

 

Prior to the beginning of the month, the customer (admin of the ad account) must update their account or inform the Ads Manager team of any account corrections that could impact invoicing. Please reach out to your sales rep or through our support channels and do not reply to the email that sends the invoices.

 

If changes are not communicated in a timely manner, as the customer, you will still be liable for making payments for outstanding invoices without the updated account information.

 

Any changes made will be applied to future invoices.