Where to redeem ad credits

Ad Credits may be redeemed in two different locations:

  • At the checkout, on the submission page of a new campaign 

  • In the ad account settings, on the ‘’Payment’’ tab

 

Applying ad credits to your campaigns

When redeeming ad credits, you can choose to apply the ad credit to a specific campaign or to all active campaigns in the account.

  • If applied to a specific campaign, after the submission: the ad credit will only apply to that campaign and will not roll over to another. If there is a leftover balance, you will need to create a new ad set under that campaign to fully redeem the credit.

  • If applied in the ad account settings: the advertiser can choose to apply the ad credit at the account level or to a specific campaign.

 

Ad credits must be activated by their expiration date. An ad credit is considered "activated" when it is associated with either a booked or active campaign.

 

Reviewing your account’s ad credits

You can view all your active ad credits, including the code, value, remaining balance, and expiration date, in the Ad Credits tab. To get there, navigate to "Manage" on the left sidebar, click on "Ad Accounts," and select the correct ad account. Then, go to the "Ad Credits" tab.

 

Please note that the remaining ad credit amount you see may not always be up-to-date with your actual ad spend.

 

Ad Credits are only available in certain territories. Terms and Conditions Apply.