Invoicing is available for advertisers working with our sales team.   Please speak with your sales representative if you are interested in this payment option. Invoices are sent monthly, on the ninth business day, for the impressions delivered within the ad account during the previous month. 

 

Payments

Payment terms differ by country and will be mentioned on the invoice. We accept bank transfers or checks (US and Canada only). Credit cards are not supported.

Practical info

Legal entities:

  • US customers receive invoices from Spotify USA Inc.

  • Non-US customers receive invoices from Spotify AB, except for customers in Brazil, Great Britain, France, Spain, Mexico, Netherlands, Italy, Canada, and Germany who will receive invoices from the local Spotify entity.

Business name in invoice:

  • The Business Name inputted during account setup will appear on your invoice. If you need that changed in order to pay your invoice, navigate to your account settings and update the name.

PO numbers:

  • You can add or update your PO number at any stage of your campaign's lifecycle — before, during, or after it starts delivering.

Campaign setup screen with the optional PO number field highlighted and populated. 

  • To update a PO number, navigate to your Campaigns table, select the campaign you want to update, and click Edit campaign. Edit or add the PO number from there.

Campaigns table showing the PO number column for submitted campaigns. 

  • To view PO numbers across all your campaigns at a glance, add the PO number column to your Campaigns table using the column selector.

  • Editable PO numbers is available to any invoiced customer.

Rates:

  • Ad Manager contracts in net rates.

Billing timezone:

  • Invoices reference UTC timezone.

  • An ad ending at 23:59 EST on the 31st of January will be included in the following month’s invoice, as it would have run for 5 hours in UTC. Please book your ads accordingly if you need to.

Account information:

  • If your information needs to be updated, you can make changes directly within your Ads Manager account. All business information in your account will be reflected on your invoice. Alternatively you must communicate these changes through our support channels before your first invoice is issued or you will be liable for making payments ‘as is’ without the updated account information.

  • Agencies in France must include their business details and details of the advertiser (your client), as it is required we send the invoice to both parties.